Missi Pollender conducted an intense, yet enjoyable, new manager training at the Weststates Property Management corporate office October 11th & 12th. She was assisted by Kelly Steninger, Dawn Keyes and Holly Gregory. Those in attendance were: Kimberly Smith manager of Quail Run Apartments and Morse Lane trailer park in Elko; Antoinette Chiesa manager of Pinion and Mountain Shadows Apartments in Elko; Renee’ Foster manager of Steptoe Apartments and assists at the Highland/Silver Ridge office in Ely; Peggy Long manager of Broyles and Woodhaus apartments in Battle Mountain; Shanna Dangel manager of Humboldt Pines Elderly & Family Apartments in Winnemucca and Ann Evans manager of Yerington Garden and Southwood Apartments in Yerington.
The training covered:
Understanding your property program (USDA RD, LIHTC, HOME, HUD), management agreements
Marketing, curb appeal, and office organization
Resident, Unit, and vendor files
The application process/program eligibility/tenant selection plans
Waiting List policies
Income and Asset worksheets, deductions, certifications
Monthly reporting, PO 's and completion reports, asset disposition forms, payables
Yardi training, rent collection, charges, reports etc
Budgets
Affirmative Fair Housing Plans
WSPM employment policies and timesheets, employment evaluations
Section-8 voucher system & requirements
Leases, Lease Violations and evictions
Occupied inspections and follow up, regular exterior inspections
The Supervisory Inspection process
Agency Inspections
Employee training opportunities
Fair Housing
Rent ready units
On Wednesday afternoon, participants expressed gratitude for the training and felt it was very well done and worthwhile.
(see slide show to your right)
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